Terms and Conditions

BullTraining.Online – Client Terms & Conditions

1. Parties & Services
These Terms govern the training services (online and/or in-person) provided by BullTraining.Online (“Trainer,” “we,” “us”) to the client (“Client,” “you”). Services may include personalised strength/conditioning training, programming, coaching, and wellness advice.

2. Information & Disclaimer

All content provided by BullTraining.Online (on the website, in programs, or during sessions) is for educational and informational purposes only and not medical advice.

You understand and accept that results vary individually and no guarantee of specific outcomes is given.

Before starting any training program, you should consult your physician or relevant medical professional if you have health conditions, concerns or are unsure about performing physical activity.

3. Liability & Risk Acknowledgement

Physical training involves inherent risks. By registering for services you acknowledge you are voluntarily participating and assume full responsibility for any risks, injury, or damage that may result from training.

BullTraining.Online, its trainers, affiliates or partners cannot be held liable for any injury, loss or damage (direct or indirect) resulting from use of the services, advice, or content provided — except in case of willful misconduct or gross negligence by the Trainer.

4. Client Responsibilities
You agree to:

Provide accurate personal and health information (including medical history, known injuries, limitations).

Follow instructions and inform the Trainer immediately if you feel pain or discomfort.

Maintain proper hydration, attire and hygiene during sessions.

Use equipment safely and at your own risk when not under trainer supervision (for online or remote sessions).

5. Session & Payment Terms

The services, number and duration of training sessions, and fees shall be agreed before commencement, either per-session or as a package.

Payments must be made in advance or according to the agreed schedule. Late payments may result in suspension or termination of services.

If a session is cancelled by the Client without at least ___ hours’ notice (define your policy, e.g. 24 h), the session may be lost or a cancellation fee may apply. Rescheduling may be at the discretion of the Trainer.

6. Refunds & Cancellation

Once a program or package is purchased and confirmed, refunds are not guaranteed unless stated otherwise at the time of sale.

If the Trainer cannot deliver the scheduled services (e.g., due to illness, force majeure), a schedule adjustment or prorated refund will be offered.

7. Privacy & Data Protection

Personal data and health information provided by the Client will be treated confidentially and stored securely.

Data will only be used for the purpose of delivering training services, progress tracking, and communication.

Client has the right to request deletion or correction of personal data as per applicable data-protection laws.

8. Termination of Services

Either party may terminate the agreement in writing. If you terminate early, no refund is guaranteed for unused sessions unless otherwise agreed.

BullTraining.Online reserves the right to terminate services immediately if the Client violates these Terms (e.g. non-payment, unsafe behaviour).

9. Intellectual Property & Use of Content

All training programs, materials, videos, and written content provided remain the intellectual property of BullTraining.Online.

The Client may use materials for personal, non-commercial use only and may not redistribute, resell or share them without written consent.

10. Legal & Jurisdiction

These Terms are governed by the laws of Belgium (or your relevant country of operation).

Any dispute arising from this agreement shall be subject to the competent courts in your region.

11. Acknowledgment & Consent
By purchasing or beginning training services with BullTraining.Online, you acknowledge you have read, understood, and agreed to these Terms & Conditions. You confirm that you are physically able to participate or have consulted a medical professional if in doubt.

BullTraining.Online processes your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Belgian privacy laws.

1. Data We Collect
We may collect the following information:

Identification details (name, email, phone, address).

Training data (workouts, performance results, movement videos, progress photos).

Health-related information voluntarily provided by you (injuries, limitations, medical concerns, PAR-Q responses).

Payment and billing information (through secure third-party processors).

2. Purpose of Processing
Your data is collected to:

Deliver personalised strength, conditioning, and coaching services.

Adapt training to your needs, progress, and safety.

Communicate scheduling, feedback, and program adjustments.

Manage payments and account administration.

Improve overall client service quality.

3. Legal Basis for Processing
We process your data under the following GDPR bases:

Article 6(1)(b) – Performance of a contract (providing coaching services).

Article 6(1)(a) – Your explicit consent (for coaching-related data).

Article 9(2)(a) – Your explicit consent for processing health-related data necessary for safe training.

You may withdraw your consent at any time by contacting us.

4. Data Storage & Security

Your data is stored securely through Virtuagym and internal encrypted systems.

Only authorised staff/coaches have access.

Data is never sold or shared with third parties except essential service providers (e.g., Virtuagym, payment processors).

5. Data Retention

Client data is retained for as long as necessary to provide services.

Health data is deleted upon request or 12 months after the end of coaching unless legally required otherwise.

6. Your GDPR Rights
You have the right to:

Access your data

Correct inaccuracies

Request deletion (“right to be forgotten”)

Restrict processing

Request data portability

Withdraw consent at any time
Requests may be sent to: bullockjnathan@yahoo.com

7. International Transfers
If data is stored outside the EU (e.g., cloud providers), it will only be transferred to regions with adequate protection under GDPR standards.

8. Questions or Complaints
If you believe your data is misused, you may contact:

Data Controller: BullTraining.Online

Email: bullockjnathan@yahoo.com

You may also file a complaint with the Belgian Data Protection Authority (GBA/APD)

BullTraining.Online — Assumption of Risk & Liability Release

By engaging in any coaching service with BullTraining.Online, you acknowledge and agree to the following:

1. Voluntary Participation
You understand that physical training—including strength, conditioning, plyometrics, mobility, and basketball-specific work—carries inherent risks of injury.

You voluntarily choose to participate and accept full responsibility for your actions during training.

2. Health Declaration
You confirm the following:

You have disclosed all relevant health information, injuries, or medical conditions.

You will update the Trainer immediately if changes occur.

You have consulted a medical professional if needed, or you accept responsibility for choosing to train without such consultation.

3. Assumption of Risk
You acknowledge that training may involve risks including, but not limited to:
muscle strains, sprains, falls, cardiovascular events, overexertion, and equipment-related injuries.

You accept full responsibility for these risks when training with or without trainer supervision (online or offline).

4. Release of Liability
To the extent permitted under Belgian law, you release BullTraining.Online, its owners, employees, contractors, and partners from liability for:

Accidental injury

Property damage

Loss resulting from training, misuse of equipment, or failure to follow instructions

This exclusion of liability does not apply in cases of gross negligence or intentional misconduct by BullTraining.Online.

5. Use of Facilities & Equipment
When training independently (home gym, commercial gym, outdoor areas), you agree that:

You are responsible for ensuring equipment is safe and properly maintained.

BullTraining.Online is not responsible for equipment failure or unsafe training environments.

6. No Guarantee of Results
You understand that results depend on many factors including consistency, nutrition, sleep, stress, genetics, and adherence to the program. No specific results can be guaranteed.

7. Consent to Video/Photo Submissions
If you send videos or images for form checks, progress, or coaching feedback:

They remain confidential and will not be shared publicly without your explicit permission.

You may withdraw permission for the Trainer to store these files at any time.

8. Acceptance
By signing up for services in Virtuagym or participating in coaching sessions, you confirm you have read, understood, and accepted this waiver and its conditions.

Payment & Processing Agreement — BullTraining.Online
1. Payment Terms

All coaching programs, subscriptions, and training packages must be paid in full and in advance, unless a written payment plan has been approved.
By completing payment, the Client agrees to this Payment & Processing Agreement.

2. Payment Methods & Processing

BullTraining.Online accepts the following payment types:

2.1 Stripe (Credit/Debit Card Payments)

Clients may pay securely through Stripe using:

Visa

Mastercard

American Express

Bancontact

Apple Pay / Google Pay (where available)

Payments are encrypted and processed under PCI-DSS Level 1 security.
The Client authorizes BullTraining.Online to charge their selected payment method for:

Program fees

Subscriptions

Add-on services

Payment plan installments

Billing will appear as “BullTraining.Online” or equivalent Stripe descriptor.

2.2 Bank Transfer (Wire Transfer)

Clients may also pay via direct SEPA bank transfer.
Bank details will be provided upon request.

Clients are responsible for:

Using the correct payment reference

Paying any bank fees charged by their institution

Providing proof of payment if requested

Services begin only once the transfer is received and verified (1–3 business days).

2.3 Payment Confirmation

Stripe payments confirm automatically.

Bank transfers may require additional verification time.

Coaching services begin only after payment is fully processed.

2.4 Recurring Payments (Subscriptions & Payment Plans)

For ongoing coaching or installments:

Stripe automatically charges the card on the scheduled billing date.

The Client must ensure the payment method remains valid.

Failed payments may result in service suspension until resolved.

Payment plans must still be completed even if the Client stops participation.

2.5 Payment Security

BullTraining.Online does not store card data.
All financial information is handled securely by Stripe.

2.6 Currency

All payments are processed in EUR (€) unless otherwise stated.

3. Final Sale Policy

All payments are considered final and non-refundable, except in the case of the 8-Week Satisfaction Guarantee outlined below.

Refund requests related to:

loss of motivation

personal circumstances

schedule conflicts

travel

change of goals

dissatisfaction prior to completing the required 8 weeks

will not be accepted.

4. 8-Week Satisfaction Guarantee (Conditional)

BullTraining.Online offers a refund only for programs of 8 weeks or longer, and only if the Client:

Fully completes the entire 8-week program, AND

Provides valid proof of compliance (see requirements below), AND

Submits a refund request within 7 days of completing the program.

Refunds apply only to the coaching fee—not additional services, add-ons, or platform fees.

5. Proof of Compliance Requirements

To qualify for a refund, the Client must demonstrate all of the following:

100% completion of all assigned training sessions

Correct and timely logging of sessions in Virtuagym (or approved tracker)

Submission of required check-ins (weekly or as instructed)

Uploading form videos, progress photos, or assessments when requested

Following nutritional or lifestyle guidelines where applicable

Never missing more than 1 check-in during the program

Never going more than 7 consecutive days without activity logs

Consistent communication with the Trainer regarding challenges, injuries, or issues

BullTraining.Online reserves the right to determine compliance based on objective data.

6. Refund Conditions

A refund will be granted only if:

All compliance conditions are met

The Client completes the full 8-week program

Dissatisfaction is expressed with evidence

The request is made within 7 days after completing the program

Approved refunds will be processed within 14 business days.

Refunds may be denied if the Client:

fails to follow the program

does not log activity

misses check-ins

does not provide sufficient evidence of compliance

Requests a refund before completing the 8 weeks

fails to communicate issues in real time

7. Non-Eligibility for Refund

Refunds will not be granted for:

injuries, illness, or life circumstances preventing training

loss of motivation

incomplete participation

change of goals

dissatisfaction without proof of full compliance

Stopping the program early

payment disputes or chargebacks

missed or failed payments in a payment plan

Unauthorized chargebacks may result in immediate service termination and invoicing for outstanding balances.

8. Chargebacks & Disputes

If a Client initiates a chargeback without following the correct refund process:

Services may be terminated immediately

Outstanding balances may be forwarded to collections

BullTraining.Online will provide evidence (training logs, messages, compliance data) to dispute the chargeback

9. Acceptance of Agreement

By purchasing a program, enrolling in coaching, activating a subscription, or making any form of payment, the Client acknowledges they have read, understood, and fully accept this Payment & Processing Agreement.